Have Questions?

Smart EV is a connected car EV platform that allows organizations and individuals to gather useful data insights from electric vehicles, while also rewarding EV drivers for participation in utility-run EV programs.

Participants will install a connected car device in their vehicle that automatically collects and transmits vehicle information via a cellular connection. For Tesla drivers, you will connect your vehicle directly without the need of the connected car device this will be handled through our vendor Rolling Energy Resources. Data collected is shared with participants in a personalized portal and will be used by Smart EV and Arizona Public Service to understand EV charging impacts on the grid.

APS Smart EV will collect information about:

• Charging session duration, energy consumption and location.
• GPS charging location coordinates will be used to determine how much charging is occurring within the APS service territory. We only collect GPS information when you are charging, not when you are driving.
• Trip duration, energy consumption and distance traveled.
• Personal information such as name, email, vehicle type and home address

Yes APS and all vendors/contractors associated with the program follow the highest standards for cybersecurity. We encrypt data, restrict user access, and use firewalls to secure your data. We meet compliance with ISO27001:2013.

The GO Device is a small telematics device used by Smart EV to give electric vehicle drivers access to a wealth of information about their cars like driving efficiency, battery health, and more. It makes EV data access easy, comparable, and shareable.

GO Devices gather data directly from your vehicle’s internal systems, processes it, and makes it available to you via a mobile-friendly dashboard called Smart EV.

The device is very easy to install, simply plugging into your vehicle’s onboard diagnostics (OBD-II) port. The OBD-II port is typically located below the steering wheel and is the same port mechanics plug into for diagnostic checks.

How do I install my GO connected device?

If you still have questions, please contact [email protected].

You are eligible if you own or lease a plug-in electric vehicle – either a plug-in hybrid electric vehicle or battery electric vehicle, and you are an APS customer that typically charges your vehicle within the APS service territory.

You’ll earn a $25 bonus for getting started with the program, and an additional $5 in rewards every month for staying connected and charging in the APS service territory. You may be eligible for additional rewards as time goes on.

You can register up to 3 vehicles in the program, so please be sure to include all of your electric vehicles in the application to ensure you receive the maximum reward!

Rewards are paid out on a per-vehicle-bases, so if you register 3 vehicles, you will earn $25 for getting started and then $5 per vehicle per month for participating. Rewards are paid out to you via PayPal on a monthly basis.

Qualified participants will be receive cash deposits into a PayPal account on a monthly basis. Setup your PayPal account here.

All rewards earned in a calendar month are paid out to participants at the end of the following month (or the next business day if the last day falls on a weekend or holiday).

Yes! Simply indicate the number of vehicles you wish to register for the program (for a max of 3) in your application.

A conventional hybrid operates only on gasoline. A plug-in hybrid electric vehicle can be connected to an external electric source to charge its battery. If your vehicle can be plugged in, you may be eligible to join the APS Smart EV program.

Prospective participants can apply starting on March 1st 2023, with the data collection period lasting one year with the possibility of extension.

No problem! Send us an email at [email protected] and we can send you a free y-cable so that you can have both devices connected.

The device should remain plugged in for the duration of the study. However, it is fine if your auto shop temporarily removes the device for diagnostic testing. Just be sure it is plugged back in afterward.

If you move out of state, sell your EV or simply wish to no longer participate in the program, please notify Smart EV support by email ([email protected]) to end your participation in the program and for instructions on how to return your connected car device if you have not yet activated it.

Once you email us, we will unsubscribe your vehicle. At that point, our system will no longer collect data from your vehicle. The system also anonymizes all past data and removes all personally identifiable user and vehicle information.

For issues with your Geotab device please review the installation instructions. If you are still having issues with the installation please contact us at [email protected]

For issues connecting your Tesla please be sure to have your Tesla app login credentials. If you are unsure of your password reset if needed. If you are still unable to connect through our portal please contact us at [email protected]